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City reminds residents of the approaching REAL ID deadline

The city’s Department of Customer Services is reminding O‘ahu residents that if they choose to use their driver licenses or state IDs for air travel, the federal government requires the credential to bear the gold star marking by Oct. 1, 2020. Please note this deadline is approximately 18 months from now.

So far, more than 190,000 O‘ahu residents have gotten the REAL ID-compliant driver license or state ID since they became available in January 2018. However, nearly 10,000 people are expected to obtain these documents every month in 2020, when their licenses or IDs become due for renewal.

“We want to help residents become aware of this upcoming Real ID date, know how it may affect them, and make decisions early on whether or not they want the gold star marking to meet federal compliance,” said Customer Services Director Sheri Kajiwara.

The REAL ID Act, which Congress created 14 years ago as a more rigorous security measure following the 2001 terrorist attacks, requires residents to prove their identity through the gold-star marked cards by Oct. 1, 2020 if they want to use that particular credential to board domestic flights and enter federal facilities.

To renew driver licenses or state IDs with the gold star, residents can book an appointment at The appointment system offers bookings up to three months in advance. It can take six weeks for a permanent card to arrive in the mail, so residents are asked to remain patient during this waiting period.

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